Gather Testimonials For Social Proof

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    Testimonials Are Everywhere — Even Coming From Mongolia If you’ve been ‘tagging-along’ with me over the years, you’ve heard me say one of my famous lines: “You aren’t in the CONVINCING business!” Too often therapists feel they need to convince the prospective client to book an appointment, or convince the client to pay their new rate, […]

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    The 1st Thing You MUST Do To Get Referrals

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    In about an hour, I will work with a new client who is a Nurse with a broken foot and she also has back pain. She was referred to me by a paramedic (who I’ve never met) who told her to contact me. Why did he refer her to me without even knowing me? Because […]

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    Are You An Order Taker?

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      I am an expert name tag on Irene Diamond.com site

      Are You An Order Taker or An Adviser? Being An Expert Advisor Requires Earning Their trust! Want More Clients? More Appointments? More Money? More job-satisfaction? (and all the rest that goes along with a successful practice?) I encourage you to become familiar with a concept I feel is so important that I teach it in […]

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      Discount Your Price or Gift With Purchase?

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      Gift with Purchase from OAK

      Therapists ask me all the time if they should discount their services to get more clients. My advice back is, “it’s always better to offer a gift with purchase instead, when you can.” Which is Better? Discount Price or Gift With Purchase? Look at the image … who would have thought even HUGE  industrial airports […]

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      What to Do When A Client Cancels The Same Day?

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      Same day Appointment Cancellation

      This blog post is part 3 of 3 in this Stop The Leaks! series for practitioners who have clients who either are: “No Shows” “Same Day Cancellations” or clients who call right before their appointment and say, “Hey, I’m Running Late”. You can read the first post here covering “No Shows” and the 2nd post […]

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      How To Handle Clients Who Are Running Late

      running late for an appointment

      This blog post is part 2 of 3 in this Stop The Leaks! series for practitioners who have clients who either are: “No Shows” “Same Day Cancellations” or  clients who call right before their appointment and say, “Hey, I’m Running Late”. Today’s post is focused on the clients who are running late. I call them, […]

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      My Exact Words To Say To “No-Show” Peeps (Part 1)

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      Stop The Leaks! If you’ve been in practice for any length of time, you’ve probably had a client scheduled in your calendar, and … they never come in. These people who do this are what we lovingly refer to as a ‘No-Show’. You’re all ready, and waiting on them, you’re maybe wondering if it was a mistake […]

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      Disgruntled Potential Customer

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      Are you creating disgruntled potential customers? I am one… of the glass companies in my area. Here’s my story. (The reason I’m sharing this with you is because you may be creating frustration with your potential clients too.) So, sitting at home this morning, on Saturday and believe it or not, I’m looking through the […]

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      Free & Easy Design App For Creating Images, Posters, Flyers

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      Have you wanted to have an announcement, flyer, FaceBook cover, or some other graphic or visual content created for your social media channel, brochure, website or some other print or web need, but didn’t know how to do it? I just learned of a new app (That’s free!) that we can use to create what […]

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      Quick Client-Getting Success Tip #793

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      irene diamond

      (I just made that ‘793’ number up so don’t go looking for the prior tips and they’re not sequenced 🙂 Do you want to know how to get more clients? An easy way to get more clients, is to be sure clients know you exist. How do you get more people to know that you’re […]

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