How To Handle Clients Who Are Running Late

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running late for an appointment

This blog post is part 2 of 3 in this Stop The Leaks! series for practitioners who have clients who either are: “No Shows” “Same Day Cancellations” or  clients who call right before their appointment and say, “Hey, I’m Running Late”. Today’s post is focused on the clients who are running late. I call them, […]

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My Exact Words To Say To “No-Show” Peeps (Part 1)

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empty chair- no show appointment

Stop The Leaks! If you’ve been in practice for any length of time, you’ve probably had a client scheduled in your calendar, and … they never come in. These people who do this are what we lovingly refer to as a ‘No-Show’. You’re all ready, and waiting on them, you’re maybe wondering if it was a mistake […]

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Disgruntled Potential Customer

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wellness center reception areaDWC-white-sideboard

Are you creating disgruntled potential customers? I am one… of the glass companies in my area. Here’s my story. (The reason I’m sharing this with you is because you may be creating frustration with your potential clients too.) So, sitting at home this morning, on Saturday and believe it or not, I’m looking through the […]

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Free & Easy Design App For Creating Images, Posters, Flyers

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Have you wanted to have an announcement, flyer, FaceBook cover, or some other graphic or visual content created for your social media channel, brochure, website or some other print or web need, but didn’t know how to do it? I just learned of a new app (That’s free!) that we can use to create what […]

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Quick Client-Getting Success Tip #793

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irene diamond

(I just made that ‘793’ number up so don’t go looking for the prior tips and they’re not sequenced 🙂 Do you want to know how to get more clients? An easy way to get more clients, is to be sure clients know you exist. How do you get more people to know that you’re […]

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The Goal of the 1st Call is Not What You Think…

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happy-phone-call

It’s true… I just shared this concept with one of my coaching clients — it’s one of the **HUGE-EST** (is that a word?) concepts in sales of services that I have recognized regarding how practitioners go about acquiring new clients either over the phone or when they walk in to your office… take a look… […]

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How Much Should You Ask To Get Paid As an IC or Employee?

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Ferrari tail

Have you ever been in a situation where you wondered how much you needed or wanted to get paid by an employer or contractor? (Are you in the Ferrari / Lamborghini class? or somewhere down below in the value of your service?) Regarding how much to ask for in a job, did someone or some […]

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1-Stop Marketing Idea For Massage Therapists

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Here is a 1-Stop Marketing Idea For Massage Therapists. I’ve written a really simple (2 page) special report on how to tie in to a recent article that was published on Huffington Post about the benefits of massage, explaining why your clients should book a session with you as soon as possible. The information is […]

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21 Quick Steps to Boost Biz When You Have A Slow Period

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21 Quick Steps to Boost Biz When You Have A Slow Period When your clients go on vacation it can leave big holes in your schedule. Or if you live in an area where there is a slow period of time, every year, you can expect that time to be slower than the rest of […]

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Marketing Shift #1 To Get More Appointments Booked

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    shift #1 ireneDiamond.com

     There are so many nuances in designing and having your dream practice. Some are so subtle you may miss it unless someone points it out to you, and others hit ya over the head and are completely obvious. Marketing Shift #1 is one of the subtle nuances (but so drastically important). (I will be sharing […]

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